Platform issues causing instability
Incident Report for Gemfury
Confirmed as resolved.
Posted Aug 13, 2021 - 10:24 PDT
Dashboard live updates have been restored as well, subject to the same DNS caching delays. We're going to continue to monitor error rates as the clients transition to the new endpoint.
Posted Aug 13, 2021 - 08:24 PDT
The issue was identified as a partial outage for our platform provider. We cannot address this issue directly, but we were able to implement a bypass and partially return service to Version Badge and Content Explorer. It may take clients an hour or two to see the Version Badge return due to DNS caching. We are still working to restore Dashboard live updates.
Posted Aug 13, 2021 - 08:17 PDT
The problem also seems to extend to Dashboard live updates, and Version Badge public service.
Posted Aug 13, 2021 - 05:17 PDT
We are investigating consistent internal errors for our Content Explorer backend.
Posted Aug 13, 2021 - 05:14 PDT
This incident affected: Dashboard and Badge.