Resolved -
It appears a misplaced space in a configuration update of caused the configured library to throw exceptions for some of the requests. We've fixed the configuration and will be patching the library to ensure this is handled more gracefully. Resolving.
Sep 18, 10:28 PDT
Monitoring -
We've found that the issue was triggered by a recent configuration update. We've rolled back the changes, and the error rates have returned to normal levels. Checking further into the changes that caused the failure.
Sep 18, 09:13 PDT
Investigating -
We are seeing elevated error rates. Investigating.
Sep 18, 08:37 PDT