Resolved -
We are resolving this as we are no longer seeing customer-facing errors. We'll continue to monitor both our and the platform's status to address any issues that may arise.
Jun 10, 20:14 PDT
Update -
We are continuing to monitor for any further issues.
Jun 10, 12:20 PDT
Update -
Although some platform instability persists, we have processed most of the asynchronous task backlog (uploads, emails, etc.). Most functionality has been restored. We will continue monitoring the status of the platform until resolution. If you're still experiencing delays or issues with your account, please contact support@gemfury.com with full details.
Jun 10, 12:20 PDT
Monitoring -
We were able to start some of the workers. Starting to work through the async task backlog.
Jun 10, 10:27 PDT
Update -
Our asynchronous workers are not running due to platform issues, and thus cannot process uploads. We are waiting for updates from our platform provider.
Jun 10, 08:53 PDT
Investigating -
We are currently investigating this issue.
Jun 10, 05:51 PDT